Family Owned and Operated
Puppywood is not one of those cookie cutter franchise kennels. We are family owned, and more importantly, owner operated. What does that mean to you? It means that your little stars are treated just like our own. Our wonderful staff was chosen because of their love and compassion for animals. Neither you or your pet will ever feel like just another customer at Puppywood. Just ask someone you know who trusts us with their best friends.
Giving Back to Our Community
Antoinette has made it her personal goal to make Puppywood a company that gives back to the community and protects the environment. Puppywood offers a home to many misplaced dogs who are awaiting adoption into their new families. She works with adoption agencies and no kill shelters to give another chance to dogs who might otherwise be turned away due to overcrowding of these facilities.
Protecting the Environment
Whenever possible, the opportunity is taken to utilize renewable products, recycled materials and non-toxic options to run our business. We feel that it is an obligation for companies in the community to be an example rather than a part of the problem facing our environment today. We continue this commitment in our day to day operations. Puppywood uses recycled paper, non-toxic cleaners and offer all natural retail products as well.
Looking Forward: Puppywood is working to be a state of the art facility that takes the best care of your best friends.
Recently we were granted an award from Angie’s List
Puppywood Pet Resort Earns Esteemed 2013 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
Puppywood Pet Resort has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
“We are so honored to be selected for this Award, we owe our success to our wonderful and caring staff and our loyal customers”
“Only about 5 percent of the companies Puppywood Pet Resort competes with in Cincinnati are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.
Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.